AI phone assistant for the trades — never lose a job again.
On the roof, under the car, in the fuse box — when you can’t pick up, your AI phone takes over. It qualifies enquiries, books appointments and only sends you what really matters.
Empfang · AI Front Desk
Online · responds instantly
Hear it live — real demo
Call our AI heating engineer and simply ask “Why won’t my heating get warm?” — the AI knows the trade, gives real answers and even books an appointment. A demo business, not a real customer.
The problem
Missed calls are lost jobs
- ✗ In the trades, many calls go unanswered — often with no way to call back.
- ✗ Businesses that don't answer immediately lose prospective customers to competitors.
- ✗ At an average 320€ per job, that adds up to five-figure losses per year.
- ✗ Calling back in the evening? Often the customer is already gone.
The solution
Your phone is always answered
- ✓ Answers every call — even when both hands are full.
- ✓ Asks for trade, urgency and availability — you only call back qualified leads.
- ✓ Books site visits straight into your calendar.
- ✓ Push summary after every call — no notepad chaos.
For the trades
Built for workshop & job site
Reachability without a back office — you stay on the tools, the AI stays on the phone.
Reachable on site
Call forwarding when busy or unanswered — the AI takes over while you work. No more missed jobs.
Qualifies enquiries
Detects trade, urgency and budget signals, filters ads and spam. You only get relevant callbacks.
Emergencies flagged instantly
Burst pipe, power outage, no heating: the AI spots urgent call-outs and flags them to you straight away as a priority lead — so you call back first where it matters most.
Books site visits
Free slots from your calendar, automatic confirmation and SMS reminder — fewer no-shows.
Call summary
After each call a push message: who called, what they need, how urgent.
Documented privacy safeguards
Business data is stored with Hetzner in Nuremberg; the published DPA documents EU text processing and live AI calls in the USA under the DPF and SCCs.
Ready in 1 day
Complete onboarding, your n3tz number is auto-assigned, activate call forwarding — done. No new number, no hardware, no IT appointment.
Industry setup + AI configuration in minutes
At setup you pick your industry (trades) — n3tz auto-adapts the dashboard terminology and menu (e.g. Leads → Enquiries, Customers → Clients), with zero config work. The AI drafts your greeting, knowledge base and spoken phone briefing from your basics at the click of a button — you just review. A single guided wizard takes you to go-live, where your n3tz number is auto-assigned.
n3tz phone number included
Every business automatically gets their own n3tz phone number during onboarding. A local area code is available on request.
Cost calculator
What does a missed call cost you?
Set your own numbers — the result updates live.
~95
missed calls / month
≈€16,625
lost revenue / month
Counting calls alone: €0.63 per call
A receptionist costs ~€8.89 per call — and only during office hours. And the n3tz plan covers more than phone: AI chat is included, with booking, e-invoicing & reviews available on top.
Receptionist ~€2,800/month (office hours only) vs. n3tz Empfang €199/month (24/7).
Assumption: only ~50% of missed calls are real opportunities; ~21 working days/month. Figures are estimates based on your inputs — not a guarantee.
Stop losing calls — activate EmpfangPricing
Transparent pricing — no hidden costs
Start small and scale as your business grows.
Standard
AI phone + chat. Monthly or annual billing.
- AI phone (24/7 call answering)
- Empfang (AI chat)
- Zentrale (dashboard)
- 150 conversation units / billing month
- Lead qualification
- Call logs & AI summaries
- Live chat takeover
- Team access (multiple users & roles)
- Push, email & webhook notifications
- Appointment booking
- Review management
- Quotes & e-invoices
Premium
Booking, quotes & reviews. The full package.
- Everything in Standard (incl. AI phone)
- 500 conversation units / billing month
- Booking + reminders + waitlist
- SMS & email confirmation
- Review management
- Quotes & e-invoices (ZUGFeRD)
- Charts & analytics
- Data Export (CSV / Excel, GDPR Art. 20)
- Push, email & webhook notifications (real-time)
Enterprise
Multi-location, custom volume, SLA.
- Everything in Premium
- Custom conversation volume
- Multi-location (agent per branch)
- API & Webhooks
- Dedicated contact & SLA
All prices exclude VAT. Standard includes 150 and Premium 500 conversation units per billing month; each additional unit costs €0.30. Unused units do not roll over. The allowance is not a usage cutoff: service remains available above it and overage is billed in arrears. Monthly plans can be cancelled with 14 days' notice at month-end, annual plans with 14 days' notice at the end of the billing year.
One unit is each started 30-minute period of actual connected call time (>0 seconds), each started block of 50 successfully delivered visitor and AI messages grouped under the same stable chat ID, or each email successfully delivered to and processed by the service. Ringing, unconnected or failed calls, system, tool and operator messages, failed deliveries, spam and duplicates detected by stable event ID do not count.
Privacy status: business data is stored with Hetzner in Nuremberg; AI text processing uses Vertex AI in the EU, while live AI calls use Gemini Live in the USA under the DPF and SCCs. The published DPA (version 13 July 2026) forms part of the contract under the Terms. The customer remains responsible for the legal basis, notices to data subjects and data-minimising configuration of its specific use. Without prior written confirmation of provider clearance or an alternative, Gemini-based features are not intended for services directed at people under 18, clinical practice or medical advice.
| Feature | Standard (199€/month) | Premium (299€/month) | Enterprise (on request) |
|---|---|---|---|
| AI chat (Empfang) | ✓ | ✓ | ✓ |
| Dashboard (Zentrale) | ✓ | ✓ | ✓ |
| Included units / billing month | 150 | 500 | Custom |
| AI phone (24/7) | ✓ | ✓ | ✓ |
| Booking + reminders + waitlist | — | ✓ | ✓ |
| Live chat takeover | ✓ | ✓ | ✓ |
| Team access (users & roles) | ✓ | ✓ | ✓ |
| Review management | — | ✓ | ✓ |
| Quotes & e-invoices (ZUGFeRD) | — | ✓ | ✓ |
| Data Export (CSV / Excel) | — | ✓ | ✓ |
| Multi-location | — | — | ✓ |
| API & Webhooks | — | — | ✓ |
| Dedicated contact & SLA | — | — | ✓ |
Don't want to set it up yourself?
Setup service: We set everything up for you — knowledge base, call forwarding, custom greeting, local device setup and employee training. On-site possible within roughly 100 km. 499€ one-time.
Book a setup call →FAQ
Frequently asked questions from the trades
Does it work with my existing mobile number?
Yes. You set up call forwarding (when busy, after a few seconds or always) to the assigned n3tz number. Your number stays, no new hardware needed.
Which trades is it suitable for?
All where calls and appointments occur: car workshops, electricians, heating/plumbing, painters, roofers, hairdressers, landscaping. Anywhere you can’t reach the phone during the day.
How do I know who called?
After each call you get a push notification with name, request, urgency and — if booked — the appointment. All calls are logged in the dashboard.
Is it worth it for a small business?
Especially then. A single extra job per month (avg. 320€) covers the cost several times over. At 3–5 missed calls a day it pays off from month one.
What does the AI phone assistant cost for trades?
The AI phone is already included in Standard from 199€/month. Premium (299€/month) adds booking, review management and more. The monthly plan can be cancelled monthly; 30-day money-back guarantee (Terms § 11) and optional setup service.
Stay on the tools — the AI stays on the phone.
Free initial consultation. Set up in 1 day. From 199€/month; monthly plan cancellable monthly.