Base plan
Light, Standard or Premium determine users, locations and recommended capacities — quotes & invoices are included at every tier. Enterprise covers larger or special configurations.
Time first, price second
One base plan. Exactly the work areas your business needs.
Get a full workday back every week — that comes before the price.
Every base plan includes n3tz HQ with contacts, leads, cases and tasks, a knowledge base, AI webchat with human takeover, notifications, and quotes & invoices included at every tier. With Light and Standard you additionally select exactly the modules that should save you time; Premium bundles AI Phone, Inbox Agent and Appointments & Follow-up automatically.
Base plans from €49 net per month Solo entry point: Light + AI Phone for €119/month
How pricing is built
Capacity plus work areas plus real usage.
The calculator separates three elements so you can see what you are paying for. It does not store or transmit your inputs.
Modules
With Light and Standard, add only the areas n3tz should handle. Premium bundles AI Phone, Inbox Agent and Appointments & Follow-up; API/Integrations and Resource Management remain addable.
Overage
Only phone and SMS have clearly defined usage charges beyond their included volumes.
Your configuration
Choose the plan and modules yourself.
Start with an automatic recommendation or deliberately select Light, Standard or Premium. Incompatible plans are explained instead of being silently sold.
Price picker & ROI calculator
Put n3tz together the way your business works.
Choose what n3tz should take over. We instantly show you the cheapest matching configuration, the expected monthly price and the economic leverage.
Standard + AI Phone, expected €233.50 net per month
Our recommendation for trades businesses
Complete Reception — €209 net/month
Complete Reception bundles Standard, AI Phone and Inbox Agent for €209 instead of €237 configured separately — €28 saved, complete reception + invoicing in one package.
Setup €499 → €0 · 14 days free trial.
Cheapest matching configuration
Your time leverage
12.5 hours/month back
≈ 1.6 workdays
Calculated from your inputs and assumptions.
Your economic leverage
- Expected time value
- €437.50
- Possible additional revenue potential
- €11,025
- Time value after tool cost
- €204
- Economic potential after tool cost
- €11,229
Basis: your inputs and the assumptions shown; no revenue guarantee.
Standard + AI Phone — expected €233.50 net/month
You pay for the capacity you need and only for the work areas n3tz should actually take over.
Your matching configuration
- Base plan Standard
- €99
- AI Phone
- €89
- Expected extra minutes (130 started connected minutes beyond the included volume)
- €45.50
Expected recurring price €233.50
Expected usage vs. included volumes
-
630 of 500 started connected minutes
-
10 of 150 recommended documents (quotes, delivery notes, invoices)
Adjust assumptions
Guided setup via the setup assistant — included, €0. · The actual invoice follows connected started minutes and successfully sent SMS. · All prices net plus statutory VAT.
14 days free trial
Discuss configurationThen the regular price of your configuration applies. Terms
Complete pricing details
All base plans, modules, volumes and usage rules.
The following overview is the canonical pricing reference. The calculator and table use the same catalogue.
Recommended for trades businesses
Complete Reception — €209/month
Complete reception + invoicing: Standard, AI Phone and Inbox Agent bundled
€237 à la carte
€209 /month
€209 instead of €237 configured separately — €28 saved. The modular à-la-carte purchase remains available if only individual modules matter to you.
- n3tz HQ with contacts, leads, cases and tasks
- Documents & accounting included: quotes, order confirmations, delivery notes, invoices, credit notes/cancellations, payments and dunning — 150 finalised documents in the shared pool per month
- Knowledge base
- AI webchat with human live takeover
- Notifications
- 5 users, 1 location
- History, read access, download and export of your data — at any time, even after a module ends
- Guided setup via the setup assistant — included, €0
- AI Phone
- Inbox Agent
Setup €499 → €0 14 days free trial
Discuss Complete Reception Quotes & invoices included at every tier
Quotes, order confirmations, delivery notes, invoices, credit notes/cancellations, payments and dunning are no longer a module — they belong to every base plan. A shared document pool counts finalised quotes, order confirmations, delivery notes and invoices together. No need to switch: export invoices and receipts as CSV, including a DATEV Buchungsstapel (EXTF format) file — for DATEV, Lexware and similar tools.
Starter Bundle: Light + AI Phone for €119/month
Light + AI Phone, permanent entry price for solo businesses — instead of €138 separately, permanently.
Light
Solo business, low module volumes
€49 /month
€49 /month
available monthly only
- n3tz HQ with contacts, leads, cases and tasks
- Documents & accounting included: quotes, order confirmations, delivery notes, invoices, credit notes/cancellations, payments and dunning — 20 finalised documents in the shared pool per month
- Knowledge base
- AI webchat with human live takeover
- Notifications
- 1 user, 1 location
- History, read access, download and export of your data — at any time, even after a module ends
- Guided setup via the setup assistant — included, €0
14 days free trial · Terms
Standard
Teams, medium module volumes
€99 /month
€82.50 /month (effectively)
€990 /year · billed per year; expected overage is billed monthly
- n3tz HQ with contacts, leads, cases and tasks
- Documents & accounting included: quotes, order confirmations, delivery notes, invoices, credit notes/cancellations, payments and dunning — 150 finalised documents in the shared pool per month
- Knowledge base
- AI webchat with human live takeover
- Notifications
- 5 users, 1 location
- History, read access, download and export of your data — at any time, even after a module ends
- Guided setup via the setup assistant — included, €0
14 days free trial · Terms
All-in
Premium
AI Phone, Inbox Agent and Appointments & Follow-up included, high volumes
€299 /month
€249.17 /month (effectively)
€2,990 /year · billed per year; expected overage is billed monthly
- AI Phone, Inbox Agent and Appointments & Follow-up included — API/Integrations and Resource Management addable
- n3tz HQ with contacts, leads, cases and tasks
- Documents & accounting included: quotes, order confirmations, delivery notes, invoices, credit notes/cancellations, payments and dunning — 750 finalised documents in the shared pool per month
- Knowledge base
- AI webchat with human live takeover
- Notifications
- 15 users, 3 locations
- History, read access, download and export of your data — at any time, even after a module ends
- Guided setup via the setup assistant — included, €0
14 days free trial · Terms
Enterprise
Multi-location, API/SLA, governance, high volume
On request
- Custom user and location counts
- API/SLA agreements and special governance
- Custom integrations and sustained high volume
- Personal onboarding by the sales team
The five modules
AI Phone, Inbox Agent and Appointments & Follow-up are included with Premium. API/Integrations and Resource Management remain separately addable at every tier — including Premium.
AI Phone
Included with Premium24/7 answering, qualification, log and summary of your calls.
€89 /month · €890 /year
Yearly module price requires an annual base plan (Light excepted).
- 250/500/1,000 included started connected minutes per month, then €0.35 per additional started connected minute
- Only actually connected AI time counts — ringing, spam and failed calls are free
- Handover/forwarding only where technically and contractually released
Inbox Agent
Included with PremiumClassifies inbound emails, assigns them to leads and cases, and drafts replies.
€49 /month · €490 /year
Yearly module price requires an annual base plan (Light excepted).
- Reply drafts — sending remains human-confirmed for now
- Recommended capacity: 100/500/2,000 processed non-spam emails per month, with warnings at 70/90/100%
Appointments & Follow-up
Included with PremiumBooking page/calendar, reminders, waitlist and review follow-up.
€39 /month · €390 /year
Yearly module price requires an annual base plan (Light excepted).
- 10/25/50 successfully sent SMS per month included, then €0.25 per successfully sent, non-duplicated SMS
- Recommended capacity: 25/100/500 managed appointments per month
API / Integrations
Also addable with PremiumProgrammatic access and integration with existing tools and systems.
€19 /month · €190 /year
Yearly module price requires an annual base plan (Light excepted).
- API access to contacts, cases and documents for your own integrations
- Addable in every base plan, also addable with Premium
Resource Management
Also addable with PremiumSite calendar, vacation & absence planning and job-site scheduling: who is where, when — without double bookings.
€49 /month · €490 /year
Yearly module price requires an annual base plan (Light excepted).
- Site calendar: job sites and assignments in a weekly view, per employee — without double bookings
- Vacation and absence planning (holiday, sick leave) — available capacity always in view
- Staff, vehicles and material linked to cases and appointments; addable in every base plan
All prices net plus statutory VAT.
With AI Phone booked, only actually connected AI time counts — every started connected minute. Ringing, spam and failed calls are free. Beyond your plan’s included volume: €0.35 per started connected minute.
With Appointments & Follow-up booked, only successfully sent, non-duplicated SMS are billed — €0.25 per SMS beyond your plan’s included volume.
Receipt OCR is in beta (no accuracy promise). Dictation creates a draft; finalisation remains your deliberate approval. Inbox Agent reply drafts are sent only after your confirmation for now.
Data processing and processing locations depend on the activated module. The customer remains responsible for the legal basis, notices to data subjects and a data-minimising configuration of the specific use. Privacy policy · DPA (German)
Swipe sideways to compare every plan. ↔
| Feature | Light | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Monthly price (net) | €49 | €99 | €299 | On request |
| Yearly price (net) | — | €990 | €2,990 | On request |
| Users | 1 | 5 | 15 | custom |
| Locations | 1 | 1 | 3 | custom |
| Included minutes with AI Phone / month | 250 | 500 | 1,000 | custom |
| Included SMS with appointment module / month | 10 | 25 | 50 | custom |
| Document pool (quotes, order confirmations, delivery notes, invoices) / month | 20 | 150 | 750 | custom |
| Recommended emails with inbox module / month | 100 | 500 | 2,000 | custom |
| Recommended appointments with appointment module / month | 25 | 100 | 500 | custom |
| Modules | 5 add-ons · 0 included | 5 add-ons · 0 included | 2 add-ons · 3 included | custom |
| Additional minute with AI Phone booked | €0.35 | €0.35 | €0.35 | custom |
| Additional SMS with appointment module booked | €0.25 | €0.25 | €0.25 | custom |
No time to set things up yourself?
Setup assistant: guided configuration, knowledge import, phone number/channel setup and templates — step by step, answerable by voice too. Included with every base plan, independent of the number of modules — €0
Discuss setupWhy modular?
An AI employee should match the actual workload.
A solo business with a small number of cases needs different capacity from a team with several locations. n3tz therefore separates the shared HQ from the work modules. Quotes and invoices are always included; you only pay extra when n3tz should also take over phone, inbox or appointments.
Premium automatically bundles the three core modules AI Phone, Inbox Agent and Appointments & Follow-up plus higher volumes. API/Integrations and Resource Management remain separately addable even with Premium. Standard suits teams that want to combine modules selectively. Light is a small monthly entry point without annual billing — often cheapest solo as the Starter Bundle with AI Phone.
The ROI calculator is not a savings promise. It exposes adjustable assumptions for time value, call duration and potential revenue so that you can judge the economics with your own numbers.
AI Phone Inbox Agent Appointments & Follow-up API / Integrations Resource Management
Pricing FAQ
Answers to the important contract questions.
How is the n3tz price calculated?
Pricing consists of a base plan (quotes & invoices already included), selected modules and, where applicable, transparent overage for connected phone minutes or successfully sent SMS.
What is included in every base plan?
Every plan includes n3tz HQ with contacts, leads, cases and tasks, quotes/delivery notes/invoices in the shared document pool, the knowledge base, AI webchat with human takeover, notifications, roles and data access.
Which base plan fits my business?
Light is for one user (often cheapest solo as the Starter Bundle with AI Phone for €119/month), Standard for teams of up to 5, and Premium for teams of up to 15 with AI Phone, Inbox Agent and Appointments & Follow-up included automatically. The calculator also considers volumes and billing interval.
Can I book the modules individually?
With Light and Standard, every one of the five modules can be selected and combined individually. Premium already bundles AI Phone, Inbox Agent and Appointments & Follow-up in its base price; API/Integrations and Resource Management remain separately addable even with Premium.
What is the Starter Bundle?
Light + AI Phone costs a permanent €119/month as the Starter Bundle instead of €138 separately — a fixed entry price for solo businesses, not a time-limited discount.
How do yearly pricing and expected overage work?
Standard and Premium support annual billing. The annual amount equals ten monthly base prices. Expected overage is shown as a monthly estimate and is not included in the annual base price.
What counts as AI Phone and SMS usage?
AI Phone counts started minutes of an actually connected AI call; ringing, identified spam and failed calls do not count. SMS counts successfully sent, non-duplicated messages.
What does setup cost?
Nothing. The setup assistant guides you step by step — answerable by voice too — through the configuration, included at €0 in every base plan. The former separate setup service no longer exists.
Can I buy n3tz online already?
Not yet. Public modular checkout will open only after the new tariff contract, billing for every module and the related entitlements have been verified end to end. Until then, we review and confirm the configuration together.
A good configuration starts with your real working day.
Bring your volumes and the most important case. We review plan, modules, boundaries and setup together.
Discuss configuration