7:40 am, up a ladder
The phone keeps ringing. The caller moves on to the next company.
Griffi · your AI colleague
You trained in a trade. Not for paperwork.
Griffi handles the office work you never signed up for: calls, enquiries, appointments, quotes and invoices. You stay in control and approve the result.
Pilot programme · we plan the configuration and 14-day trial together
Shortened demos. Nothing is sent without your approval, and on every real call Griffi makes it clear that callers are speaking to an AI.
More time for your business
One HQ instead of five apps
Choose only what you need
You approve
Database in Nuremberg
Built for busy owner-led businesses
For businesses where the owner is still the back office.
Three familiar situations, one practical outcome: the admin moves forward without taking control away from you.
Trade businesses
While you are on site or in the workshop, Griffi answers calls, books appointments and gets quotes ready for your review.
Griffi for tradesService & maintenance businesses
Every service request becomes an organised case. Urgent calls follow only the on-call rules you have approved.
See the on-call flowSolo & small businesses
Keep contacts, documents and business knowledge in one place, with a base tier from €49 net per month. Add phone and appointment modules only when you need them.
View plans and pricingMonday morning with Griffi
Depending on configurationFive minutes with a coffee. Your week is under control.
Ask Griffi what came in, what is already prepared and what still needs your approval. Here is what a Monday can look like with the relevant modules enabled.
1 Every request is captured 2 Griffi prepares the next step 3 You approve
Morning
Coffee & weekly overview
The important open items come first. Everything else stays out of the way.
Morning
Coffee & weekly overview
The important open items come first. Everything else stays out of the way.
- Overview ready
Coffee poured. Weekly overview ready.
Griffi summarises what arrived since Friday and what is due today.
- Waiting for approval
Straightforward work is already prepared.
Reply and document drafts are waiting for your approval. Nothing has been sent without review.
- Day plan ready
Appointments and replies are sorted.
You can see what is confirmed, which rule-based reminders were sent and where a reply is still due.
On the road
Reception keeps working
Calls, appointments and measurements stay attached to the right case while you get on with the job.
On the road
Reception keeps working
Calls, appointments and measurements stay attached to the right case while you get on with the job.
- Case created
You set off. Griffi answers the phone.
The caller’s name, request and callback number are captured together in the right case.
- Appointment confirmed
A customer books while you are on the job.
Griffi offers only approved time slots and sends an SMS confirmation once the appointment is booked.
- Waiting for approval
Measurements dictated. Quote ready for review.
You review the items and price before approving anything.
After hours
One glance instead of a second shift
Check the day at a glance while reception remains covered after closing time.
After hours
One glance instead of a second shift
Check the day at a glance while reception remains covered after closing time.
- Everything in view
Your day is organised in HQ.
Calls, appointments, document drafts and open replies are in one place. Payment reminders are still sent manually.
- Watch the 52-second case
A burst pipe after hours.
Griffi asks about danger first and follows only the company’s approved emergency-service rules.
52 seconds · AI-generated example
A burst pipe after hours: hear how Griffi responds.
Griffi asks the safety questions first, follows only approved rules and hands over to the on-call team only when that route has been configured.
Watch the emergency-service demoGriffi is not an emergency line: it does not transfer callers to emergency services or make a professional assessment of the danger.
No new hardware. No provider switch. Keep your current number. Route calls to AI Phone when needed, and use Griffi HQ in your browser.
Start with the time Griffi could give back to you.
From €49 net/month · Griffi Komplett €209 instead of €237 Enter your current workload to compare time saved with the price. Your inputs are not stored.
Step 1 of 4
What is your trade?
Step 2 of 4
Do you work on your own or are there several of you?
Step 3 of 4
How often does your phone ring on a normal working day?
Step 4 of 4
When you are on site: how often can you actually pick up?
Be honest — this is exactly what decides what you are missing.
Griffi gives you back around 9 hours a month. Around 63 of 210 calls a month go unanswered today. Griffi picks them up. Griffi Standard + AI Phone. expected €188 net per month
Your result
Griffi gives you back around 9 hours a month.
Around 63 of 210 calls a month go unanswered today. Griffi picks them up.
Griffi Standard + AI Phone
expected €188 net per month
Includes 500 call minutes, then €0.35 per started connected minute.
Calculated with approx. 10 calls a day, 10 invoices and quotes a month and 2 minutes per call.
Roughly right? Change it here
All prices net plus statutory VAT. No revenue guarantee.
Sound familiar?
The working day ends. The admin shift begins.
Unanswered calls, unfinished quotes and loose notes spill into your evening. In businesses with 2 to 49 employees, bureaucracy takes 18 to 90 hours a month, depending on company size.
9:30 pm, kitchen table
Two quotes and a payment reminder still to write. The paperwork has waited all day for you.
The information is somewhere
The measurements are in the other van. The customer’s approval is buried in a chat thread.
Source: KfW Research, Fokus Volkswirtschaft No. 495 (April 2025), KfW SME Panel 2024; the 90 hours apply to 10 to under 50 employees
Griffi takes that work off your hands. Every call, enquiry and note becomes a case that keeps moving while you are on site.
What you gain
The capacity of an extra colleague, without another app to manage.
Griffi brings more focus, continuity and practical support to the working day. Choose the modules that fit your team.
More thinking capacity
Understands your processes and keeps the context in view.
A reliable memory
Keeps track of every case and deadline.
An extra pair of hands
Prepares quotes, invoices and replies for review.
The building blocks
HQ is always included. Add the modules that fit your work.
Every base plan gives your business one shared memory and workspace. Add only the modules that solve a real problem for your team.
Quote → order confirmation → delivery note → invoice → e-invoice → dunning · included in every tier from €49
In every base plan
- Contacts, leads, cases and tasks
- Quotes, order confirmations, delivery notes & invoices included
- Knowledge base: your business, your rules
- AI webchat with human takeover
- Guided setup — step by step, currently €0
AI Phone
Answers when you cannot, captures the request, books approved appointments and sends SMS confirmations.
View detailsInbox Agent
Files inbound email to cases and prepares ready-to-review reply drafts.
View detailsAppointments & Follow-up
A booking page, reminders and follow-ups, including the quote that has been waiting since last week.
View detailsAPI / Integrations
Your data, your integrations: access to contacts, cases and documents.
View detailsNeed to check an e-invoice?
The free validator checks ZUGFeRD, Factur-X and XRechnung directly in your browser.
Live
Your new colleague
Meet Griffi. Ask it about your business.
Talk to Griffi by chat or voice. It finds the knowledge already inside your business and prepares notes, quotes and invoice drafts, without making decisions on its own.
See Griffi listen, think and speak. Tap the line to try it.
Finds the knowledge you need
Find contacts, cases and business knowledge with one question instead of five clicks.
Prepares the time-consuming work
Turn a conversation into notes, quotes and invoice drafts, ready for your review.
Leaves decisions to you
No automatic sending, no payments and no unsupervised actions.
And it does not have to be called Griffi in your business. Your company, your choice of name.
Clear boundaries
Griffi supports the work. You remain in control.
Available today
HQ, knowledge base, webchat, AI phone, documents and appointments — depending on configuration.
Designed for review
Dictation, documents and email replies stay as drafts until you approve them.
Not included
No blanket autonomy, no automatic email sending and no public WhatsApp channel.
Documented safeguards
Specific locations, contracts and human control.
No review stars, customer counts or blanket compliance promises: every statement links to published evidence.
Database & files
The central application database runs at Hetzner in Nuremberg. All customer files and encrypted external backups are stored in Cloudflare R2 with EU data location.
Source: Privacy notice →Text AI in the EU
Text and document processing is configured for inference and data residency in the EU region.
Source: Privacy notice →Your number stays
No new hardware, no switching providers: for the AI phone you simply set up call forwarding — Griffi and the HQ run in the browser.
Source: AI phone →Human control
Drafts and sensitive steps remain reviewable; direct AI interaction is disclosed and professional decisions remain with the company.
Source: Transparency page →How we verify
We test Griffi on real calls before a change reaches you.
A new prompt or model can break a booking even when the conversation sounds fine. Quality Lab catches that with controlled test calls, measured outcomes and sealed evidence. On request, we also provide personally supervised audits for other teams’ voice agents.
The real audio chain
Telephony, speech recognition, the model and its response are tested together, not as isolated text.
Same scenario, before and after
The same approved test runs before and after every change.
Evidence, not gut feeling
Missing proof never counts as a pass.
One Griffi across borders
One platform. Eight country profiles.
France, Belgium, Luxembourg, the Netherlands, Austria, Switzerland, Great Britain and Türkiye share the same Griffi core. Each market has its own language, currency, tax and document profile, validated locally before the first real workflow goes live.
🇫🇷 France 🇧🇪 België / Belgique 🇱🇺 Luxembourg 🇳🇱 Nederland 🇦🇹 Österreich 🇨🇭 Schweiz / Suisse 🇬🇧 Great Britain 🇹🇷 Türkiye
Built in Saarland
More than a decade in software. Focused on one product.
Tarik Ermis brings more than ten years in software and over five years in AI engineering to Griffi: one focused product for businesses that need more capacity without more back-office overhead.
More about GriffiFrequently asked questions
Straight answers to practical questions.
Is Griffi a phone assistant?
AI Phone is one module within Griffi. The full product connects calls, emails, documents, appointments and tasks in one shared case history.
Do I need every module?
No. Combine Light or Standard with the modules you actually need. Premium includes AI Phone, Inbox Agent and Appointments & Follow-up; quotes and invoices are included in every tier.
What does it cost to start?
New customers receive one free 14-day trial of the agreed configuration. Plans then start at €49 net per month; the Starter Bundle with Light and AI Phone costs €119 net per month. We agree the setup and start the trial together.
Does Griffi act completely autonomously?
No. Griffi automates clearly defined steps. Drafts, sensitive actions and professional decisions stay with people wherever judgement is required.
How do I currently get started with Griffi?
The current entry point is the pilot programme. Book a call and we will choose the first case, agree the configuration and plan the 14-day trial together.
Where is my business data stored?
The central application database runs on Hetzner infrastructure in Nuremberg. Customer files and encrypted external backups are stored in Cloudflare R2 with EU data location. Text AI runs in the EU; real-time voice currently uses US services under the EU-US Data Privacy Framework. The privacy notice and DPA document this split transparently.
Make the end of the working day feel like the end again.
Shape Griffi around the way your business actually works. We review the setup together and start with the case that costs you the most time today.