Language needs local rules
Terminology, addresses and document wording must fit both the business and the recipient.
Griffi. The AI colleague that answers calls and then handles the office work.
Explore all country profiles
Griffi country profile · validated locally
AI software for Austria: one Griffi, adapted to local work.
Griffi gives businesses in Austria one AI colleague for everyday admin. A dedicated country profile controls the language, currency, tax rates and document rules. The first real workflow goes live only after a local expert has reviewed it.
From a local request to a verified result
One case, full context and a clear approval step.
- 1
Country profile
Language, currency and tax logic
- 2
Griffi HQ
Contact, knowledge, case and task
- 3
Verified result
Draft, approval and delivery
Language & locale
de-AT · en-AT
Currency
EUR
Rates in the profile
20 % · 13 % · 10 % · 4,9 % · 0 %
First live workflow
Pilot after local validation
More than translation
What AI software for Austria must get right locally.
A translated interface does not make a workflow local. What matters is whether the entire case, from the first request to the accounting handoff, uses the right fields, rules and approvals.
Tax rates depend on the transaction
The applicable rate changes with the specific transaction. Griffi must never turn that into an automatic tax decision.
Delivery defines when the work is done
The e-invoice network, portal, access point or accounting system determines whether the document has genuinely arrived.
The country profile
Austria gets local rules without becoming a separate product.
The Griffi platform remains shared. The country profile defines which language, currency, tax rates, required fields and delivery routes can be used in this market.
Language & presentation
de-AT · en-AT
Currency & tax profile
EUR · 20 % · 13 % · 10 % · 4,9 % · 0 %
The applicable rate changes with the specific transaction. Griffi must never turn that into an automatic tax decision.
E-invoicing & delivery
The Austrian profile keeps local VAT rates and invoice fields separate from German rules. For public-sector recipients, we must validate e-Rechnung.gv.at, Peppol and the appropriate ebInterface or UBL route.
The first real workflow
From the first request to a result you can verify.
- 01
Capture
A call, email or webchat is connected to the right contact and request.
- 02
Context
Griffi combines business knowledge, customer history and the chosen country profile.
- 03
Preparation
Griffi prepares the task, reply, quote or invoice as a draft for review.
- 04
Approval
The responsible person confirms the content, tax treatment and next step.
- 05
Delivery
The approved case continues through the agreed local route.
A clear readiness boundary
The Griffi core is ready. Local outputs wait for validation.
Before launch, we verify the recipient’s VAT ID, simplified-invoice thresholds, reference fields and current target format with an Austrian accounting specialist.
Shared Griffi foundation
- Contacts, requests, cases and tasks in one HQ
- Business knowledge and operating rules as shared context
- Reviewable quote, invoice and reply drafts
- Approvals, history and traceable next steps
Before launch in Austria
- Validate required fields, tax treatment and document presentation locally
- Test e-invoicing and accounting handoff end to end
- Activate a local number and telephony provider only when needed
- Have the business and a local expert sign off one real pilot case
One product, the channels you need
Start with the workflow, then choose the right channel.
Documents & Accounting
Quotes, order confirmations, delivery notes and invoices are prepared as drafts for review. Local output remains disabled until the country workflow is approved.
Inbox Agent
Incoming business email is assigned to a case; replies stay unsent until a person confirms sending.
AI Phone is optional
Telephony is added only after the local number, provider route and language quality have been verified for the business.
Appointments & Follow-up
Scheduling requests, reminders and next steps remain connected to the case.
Official rules, not marketing shorthand
We checked the official source. The real business case still decides.
The country profile is based on the official source linked below. It is not tax or legal advice and cannot replace a review of the actual transaction. We check the source, delivery route and business setup again before activation.
Source checked on: August 26, 2026
USP Österreich · E-Rechnung an die öffentliche Verwaltung
A good country pilot
Start with one recurring workflow and keep the scope clear.
A real recipient
The customer, authority or accounting destination is known.
A measurable outcome
For example, an approved quote or a confirmed appointment.
Local expertise
A qualified person answers tax and document questions; the product does not guess.
Questions about Griffi for Austria
What to clarify before launching in a new market
Is every Griffi workflow already enabled in this country?
No. The shared Griffi foundation and country profile are prepared, but we onboard the first business in Austria only after a documented local review of its actual workflow.
What stays the same across countries?
Contacts, cases, tasks, the knowledge base, drafts and human approvals all use the same Griffi core. The local profile controls presentation, currency, tax rates and permitted delivery routes.
Does Griffi automatically create legally compliant local invoices?
No. Griffi makes no blanket legal or tax promise. Required fields, tax treatment, format and transmission route are validated against the real business before launch.
Do I need a local phone number to start?
No. Documents, inbox and case work can start without the phone module. A local number is activated only after we have checked availability, the provider route and language quality.
How does a country pilot begin?
We choose one recurring case, define the input, knowledge, rules, approval and outcome, then test the entire route with a real recipient.
Bring us one real workflow to test in Austria.
Together, we identify what Griffi can handle today, which local integration is still needed and how we will measure the pilot.