AI reception & phone assistant in Saarland — from a local provider.
n3tz is your regional partner for AI reception, phone assistant and online booking — from Völklingen, for businesses in Saarbrücken, Saarlouis, Neunkirchen, Homburg and the entire Saar-Lor-Lux greater region.
Empfang · AI Front Desk
Online · responds instantly
Why a regional partner
Short distances, real trust
- ✓ Workshops and setup on site if you wish — no long travel.
- ✓ A direct line to the developer instead of an anonymous call center.
- ✓ Multilingual: German, English, French and 90+ more languages — fitting the Saar-Lor-Lux greater region.
- ✓ Funding may be possible (e.g. programmes like DigitalInvest KMU — we check, no guarantee).
Saar-Lor-Lux
Saarland · Lorraine · Luxembourg
We support trades, property managers, firms and service providers across Saarland — from Saarbrücken via Völklingen and Saarlouis to Homburg, St. Wendel and Merzig.
Regional & digital
What your AI reception in Saarland delivers
Phone, chat, appointments and invoicing — one platform from a regional provider.
AI phone assistant
Answers every call — 24/7. Qualifies enquiries and books appointments, even when you can’t.
Online booking
Customers book themselves, the appointment lands in Google Calendar or Microsoft 365. SMS reminder included.
Multilingual for the region
Fluent German, English, French and 90+ more languages — the caller’s language is detected automatically. Ideal for cross-border customers from Lorraine and Luxembourg.
Documented privacy safeguards
Business data is stored with Hetzner in Nuremberg; the published DPA documents EU text processing and live AI calls in the USA under the DPF and SCCs.
Personal, on site
On request, setup and a workshop at your business — short distances in the region.
Live same day
We set up your number; you activate call forwarding and connect your calendar — done, usually within one business day.
n3tz phone number included
Every business automatically gets its own n3tz phone number during onboarding. A local area code for your region is available on request — ready within 1 day.
Fixed safety notice, no triage
For predefined danger terms, the assistant only gives a fixed instruction to call 112 or 116117. It does not assess symptoms, diagnose, triage or bridge the call. Medical use requires prior written confirmation of provider clearance or a suitable alternative.
WhatsApp Business ready
On request the AI activates your n3tz number for WhatsApp Business & co. — it even enters the confirmation code right on the phone.
AI-powered setup in minutes
Pick your industry (trades, property management, agency …) — n3tz auto-adapts terminology and menu. The AI drafts your greeting, knowledge base and spoken phone briefing from your basics at the click of a button. A single guided flow takes you to go-live — your n3tz number is auto-assigned at the end.
AI reception across Saarland
Ready wherever you are — we support businesses across Saarland and the greater region:
Pricing
Transparent pricing — no hidden costs
Start small and scale as your business grows.
Standard
AI phone + chat. Monthly or annual billing.
- AI phone (24/7 call answering)
- Empfang (AI chat)
- Zentrale (dashboard)
- 150 conversation units / billing month
- Lead qualification
- Call logs & AI summaries
- Live chat takeover
- Team access (multiple users & roles)
- Push, email & webhook notifications
- Appointment booking
- Review management
- Quotes & e-invoices
Premium
Booking, quotes & reviews. The full package.
- Everything in Standard (incl. AI phone)
- 500 conversation units / billing month
- Booking + reminders + waitlist
- SMS & email confirmation
- Review management
- Quotes & e-invoices (ZUGFeRD)
- Charts & analytics
- Data Export (CSV / Excel, GDPR Art. 20)
- Push, email & webhook notifications (real-time)
Enterprise
Multi-location, custom volume, SLA.
- Everything in Premium
- Custom conversation volume
- Multi-location (agent per branch)
- API & Webhooks
- Dedicated contact & SLA
All prices exclude VAT. Standard includes 150 and Premium 500 conversation units per billing month; each additional unit costs €0.30. Unused units do not roll over. The allowance is not a usage cutoff: service remains available above it and overage is billed in arrears. Monthly plans can be cancelled with 14 days' notice at month-end, annual plans with 14 days' notice at the end of the billing year.
One unit is each started 30-minute period of actual connected call time (>0 seconds), each started block of 50 successfully delivered visitor and AI messages grouped under the same stable chat ID, or each email successfully delivered to and processed by the service. Ringing, unconnected or failed calls, system, tool and operator messages, failed deliveries, spam and duplicates detected by stable event ID do not count.
Privacy status: business data is stored with Hetzner in Nuremberg; AI text processing uses Vertex AI in the EU, while live AI calls use Gemini Live in the USA under the DPF and SCCs. The published DPA (version 13 July 2026) forms part of the contract under the Terms. The customer remains responsible for the legal basis, notices to data subjects and data-minimising configuration of its specific use. Without prior written confirmation of provider clearance or an alternative, Gemini-based features are not intended for services directed at people under 18, clinical practice or medical advice.
| Feature | Standard (199€/month) | Premium (299€/month) | Enterprise (on request) |
|---|---|---|---|
| AI chat (Empfang) | ✓ | ✓ | ✓ |
| Dashboard (Zentrale) | ✓ | ✓ | ✓ |
| Included units / billing month | 150 | 500 | Custom |
| AI phone (24/7) | ✓ | ✓ | ✓ |
| Booking + reminders + waitlist | — | ✓ | ✓ |
| Live chat takeover | ✓ | ✓ | ✓ |
| Team access (users & roles) | ✓ | ✓ | ✓ |
| Review management | — | ✓ | ✓ |
| Quotes & e-invoices (ZUGFeRD) | — | ✓ | ✓ |
| Data Export (CSV / Excel) | — | ✓ | ✓ |
| Multi-location | — | — | ✓ |
| API & Webhooks | — | — | ✓ |
| Dedicated contact & SLA | — | — | ✓ |
Don't want to set it up yourself?
Setup service: We set everything up for you — knowledge base, call forwarding, custom greeting, local device setup and employee training. On-site possible within roughly 100 km. 499€ one-time.
Book a setup call →FAQ
Frequently asked questions from Saarland
Are you really a provider from Saarland?
Yes. n3tz is run by software architect Tarik Ermis from Völklingen. You work directly with the developer — no anonymous service, no call center. On request we come to set up on site.
Which locations and industries do you serve?
We work with businesses across Saarland and the greater region — incl. Saarbrücken, Völklingen, Saarlouis, Neunkirchen, Homburg, St. Wendel and Merzig. Typical clients are trades, property managers, tax firms and regional service providers.
Does it work for cross-border businesses (France/Luxembourg)?
Yes. The AI reception speaks fluent German, English, French and 90+ more languages and detects the caller’s language automatically — ideal for the Saar-Lor-Lux greater region.
Are there funding options for digitalisation?
Depending on the project, funding (e.g. via programmes like DigitalInvest KMU) may be possible. We review this with you without obligation — we cannot make a guarantee.
What does the AI reception cost?
AI phone and AI chat from 199€/month (Standard), the full package with booking and review management from 299€/month (Premium). The monthly plan can be cancelled monthly; 30-day money-back guarantee (Terms § 11).
Your digital partner from Saarland.
Free initial consultation — personal, regional, no obligation. Reply within 24 hours.