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Coming soon

We're still preparing the AI reception for tax and accounting firms — including the special data-protection and confidentiality requirements. Join the waitlist →

AI reception for tax advisors & firms — focused work, always reachable.

Coming soon

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Hear it today — real demo

Call our AI firm reception: ask for a consultation slot or the status of a document — the AI captures client requests and books an appointment if needed. A demo line, no real client data.

Call +49 6898 4989977

The challenge

Focus vs. availability

  • Every call interrupts focused work — especially during filing season.
  • Clients expect a fast response, otherwise they enquire elsewhere.
  • Reception professionals are expensive and hard to find.
  • The 2025 e-invoice mandate adds extra administrative work.

With n3tz

A digital reception for the firm

  • Qualifies client calls and books appointments automatically.
  • Answers standard questions (documents, status, opening hours).
  • Creates ZUGFeRD/Factur-X e-invoices and checks required fields before issuance.
  • Keeps your team focused during filing season.

For tax advisors

Built for the tax firm

Discreet, filing-season-proof and privacy-focused — for more focus on the engagement.

Client calls qualified

The AI answers, recognises the request and categorises it; when needed it takes a callback message and notifies you via push — you are only interrupted when it matters.

Appointment booking

Consultation appointments are booked straight into the calendar, with confirmation and SMS reminder.

E-invoicing (ZUGFeRD/Factur-X)

Create and send e-invoices from the dashboard, with required-field checks before issuance.

Discreet & documented safeguards

Business data is stored with Hetzner in Nuremberg; the published DPA documents EU text processing and live AI calls in the USA under the DPF and SCCs.

Reachable under pressure

Even at peak times no calls are lost — the AI takes multiple calls in parallel.

90+ languages

Speaks virtually any language in the world — from German, English and French to Turkish, Arabic, Polish or Russian. Detects the language automatically, ideal for engagements in the Saar-Lor-Lux greater region.

Industry setup + AI configuration in minutes

At setup you pick your industry (agency/firm or custom) — n3tz auto-adapts the dashboard terminology and menu (e.g. Customers → Clients), with zero config work. The AI drafts your greeting, knowledge base and spoken phone briefing from your basics at the click of a button — you just review. A single guided wizard takes you to go-live, where your n3tz number is auto-assigned.

Cost calculator

What does a missed call cost you?

Set your own numbers — the result updates live.

~63

missed calls / month

≈€63,000

lost revenue / month

Counting calls alone: €0.79 per call

A receptionist costs ~€11.11 per call — and only during office hours. And the n3tz plan covers more than phone: AI chat is included, with booking, e-invoicing & reviews available on top.

Receptionist ~€2,800/month (office hours only) vs. n3tz Empfang €199/month (24/7).

Your gain with n3tz ~€62,801/ month

Assumption: only ~50% of missed calls are real opportunities; ~21 working days/month. Figures are estimates based on your inputs — not a guarantee.

Join the waitlist

Pricing

Transparent pricing — no hidden costs

Start small and scale as your business grows.

30-day money-back guarantee on all plans — see our Terms (§11)

Standard

AI phone + chat. Monthly or annual billing.

199€ /month
  • AI phone (24/7 call answering)
  • Empfang (AI chat)
  • Zentrale (dashboard)
  • 150 conversation units / billing month
  • Lead qualification
  • Call logs & AI summaries
  • Live chat takeover
  • Team access (multiple users & roles)
  • Push, email & webhook notifications
  • Appointment booking
  • Review management
  • Quotes & e-invoices
Join the waitlist
Popular

Premium

Booking, quotes & reviews. The full package.

299€ /month
  • Everything in Standard (incl. AI phone)
  • 500 conversation units / billing month
  • Booking + reminders + waitlist
  • SMS & email confirmation
  • Review management
  • Quotes & e-invoices (ZUGFeRD)
  • Charts & analytics
  • Data Export (CSV / Excel, GDPR Art. 20)
  • Push, email & webhook notifications (real-time)
Join the waitlist

Enterprise

Multi-location, custom volume, SLA.

On request
  • Everything in Premium
  • Custom conversation volume
  • Multi-location (agent per branch)
  • API & Webhooks
  • Dedicated contact & SLA
Book a consultation

All prices exclude VAT. Standard includes 150 and Premium 500 conversation units per billing month; each additional unit costs €0.30. Unused units do not roll over. The allowance is not a usage cutoff: service remains available above it and overage is billed in arrears. Monthly plans can be cancelled with 14 days' notice at month-end, annual plans with 14 days' notice at the end of the billing year.

One unit is each started 30-minute period of actual connected call time (>0 seconds), each started block of 50 successfully delivered visitor and AI messages grouped under the same stable chat ID, or each email successfully delivered to and processed by the service. Ringing, unconnected or failed calls, system, tool and operator messages, failed deliveries, spam and duplicates detected by stable event ID do not count.

Privacy status: business data is stored with Hetzner in Nuremberg; AI text processing uses Vertex AI in the EU, while live AI calls use Gemini Live in the USA under the DPF and SCCs. The published DPA (version 13 July 2026) forms part of the contract under the Terms. The customer remains responsible for the legal basis, notices to data subjects and data-minimising configuration of its specific use. Without prior written confirmation of provider clearance or an alternative, Gemini-based features are not intended for services directed at people under 18, clinical practice or medical advice.

Price comparison n3tz Empfang: Standard, Premium and Enterprise
Feature Standard (199€/month) Premium (299€/month) Enterprise (on request)
AI chat (Empfang)
Dashboard (Zentrale)
Included units / billing month150500Custom
AI phone (24/7)
Booking + reminders + waitlist
Live chat takeover
Team access (users & roles)
Review management
Quotes & e-invoices (ZUGFeRD)
Data Export (CSV / Excel)
Multi-location
API & Webhooks
Dedicated contact & SLA

Don't want to set it up yourself?

Setup service: We set everything up for you — knowledge base, call forwarding, custom greeting, local device setup and employee training. On-site possible within roughly 100 km. 499€ one-time.

Book a setup call →

FAQ

Frequently asked questions from firms

Is the AI reception compatible with confidentiality and GDPR?

That cannot be guaranteed generically for a specific firm. Documented controls include storage with Hetzner in Nuremberg, disclosed AI data flows and the published DPA with a section 203 confidentiality clause. The firm must confirm its legal basis, client notices, data minimisation and professional duties with its DPO or counsel.

Does n3tz help with the e-invoice mandate?

Yes. You create ZUGFeRD/Factur-X e-invoices in the EN 16931 profile straight from the dashboard, with automatic required-field checks before issuance. The firm remains responsible for the tax review of the specific case. See our e-invoicing page for details.

Can the AI distinguish clients from new prospects?

The AI asks structured questions about the request and can separate existing clients from first-time enquiries. The conversation logic is tailored to your firm during onboarding.

Are calls logged?

Yes, every call is logged in the dashboard with a summary, so nothing is lost and your team sees the context immediately.

What does the AI reception cost for my firm?

AI phone and AI chat will be in Standard from 199€/month at launch. Premium (299€/month) will add booking, review management and e-invoicing. The monthly plan can be cancelled monthly; 30-day money-back guarantee (Terms § 11).

More focus on the engagement — the AI runs reception.